CANCELLATION POLICY

Due to the high demand of appointments and our amazing stylists booking up quickly, clients that fail to provide a 24 HOUR NOTICE for cancellations, will be charged half the amount of their service plus 20% gratuity. Appointments can be cancelled via phone, email, social media or through your online account within our booking system. We appreciate your understanding as we transition into this new policy. Please arrive 5 minutes prior to your appointment to allow for check-in. If you are more than 15 minutes late for your appointment, we will need to change your appointment to a dry style or the client will need to pay the cancellation fee.